FAQ

FAQ

Why do service fees differ depending on the content, deadline, etc.?

Every document has different degrees of technicality and difficulty. A document with high degree of technical content or difficulty needs a lot of time in researching and understanding the content properly. An express charge will be applied for a quick service. We ask for your understanding in this matter.

Can you provide an estimate without our original document?

Yes. We can certainly provide you with a rough estimate in accordance with information such as the type of document/purpose/volume/deadline, with the understanding that such an estimate is subject to change based on the availability of detailed information. Please feel free to contact us for more details.

Is there any discount with a large volume order?

Yes. We can offer a discount when an order for a large volume document is placed. Please feel free to share your specifications.

Is it possible to change or correct the original document after ordering?

Yes. However, since we proceed with our tasks based on the principle that there will be no change or correction with the original document, please make sure to confirm the document before placing your order. When you add or otherwise change the document, contact us soon as there will likely be an extra charge.

Can you make sure that the translation uses specific words and phrases?

Yes. Please provide such instructions when placing your order. Also, provision of reference materials such as a glossary and/or website URL(s) is very much appreciated and assists us in delivering a more precise translation.

Why are there such differences in service fees among translation companies?

We cannot provide you with an accurate answer because every translation company has their own standard and principles. Specialized fields, specialized languages and operation procedures (number of revisions, with/without native editor’s check, etc.) are different depending on the company. Therefore, when you compare several companies, we would recommend you that you take your purpose and required quality of translation into account in addition to the price.

Would you correct the translation you applied if there are any mistakes, imperfections, etc.?

Yes, of course. Although we devote a lot of our time and efforts, we cannot always expect perfection. We are sure to correct any errors, should they be encountered, as quickly as possible.
Note: For corrections occurring as a result of changes in the original document or other cause not directly attributable to our work, an extra fee may be charged, depending on the circumstances. We ask for your understanding in that regard.

I want to create a pamphlet for the Chinese and Korean markets. Is it possible to create a multilingual document?

Yes, we have extensive experience and know-how in multilingual document production.

Do you accept orders from another translation company?

Yes, certainly. Please feel free to contact us.

Is it possible to order printing in addition to translation, planning and production?

Yes, we can provide a comprehensive service from translation to printing.

How much does it cost to create a website?

It very much depends on factors such as the number of pages, content, etc. We provide you with an estimate in accordance with your purpose and budget. Please feel free to contact us.

Is it possible to renovate just certain parts of the existing website?

Yes. Please share your details and we will send you an estimate.